The parcels that come back never leave.
Bouncer scores every cash-on-delivery order before it ships and stops the parcels that would come back.
You start in observe mode. Nothing gets cancelled until you turn it on.
Getting parcels refused? Bouncer brings your refusal rate down.
60-65%
of Romanian online orders are cash on delivery
Pay-on-delivery dominates Romanian e-commerce. You can’t drop it without cutting your own sales.
~11%
COD return rate, versus 4–5% for prepaid
The customer risks nothing by refusing. You pay the courier both ways, the packaging, and the stock locked in transit.
< 1 sec
to a verdict, before fulfilment
Bouncer scores the order the moment it comes in, before you print the label or book the courier.
Sources: ARMO (Romanian Association of Online Stores) via Paysera; E-commerce Germany News, 2025.
Not every order should be treated the same.
Bouncer scores orders from 0 to 100 and automatically applies the right action.
Low risk
Ships immediately
Bouncer stays out of the way. Your trusted customers notice no difference.
Medium risk
Confirmation notice
The customer gets a confirmation message on WhatsApp.
High risk
Confirm to ship
The customer confirms with YES or NO. No reply, and the order can be cancelled.
Critical risk
Auto-cancelled
Cancelled automatically, before it ever ships. The parcel never leaves.
You start in observe mode: Bouncer scores every order but cancels nothing.
Your customer confirms on WhatsApp.
- 01The message goes out automatically after the order, at a time you choose.
- 02The customer replies YES to confirm or NO to cancel.
- 03No reply, and the order never goes to the courier.
Your Store
WhatsApp Business
14:02
14:09 ✓✓
Order confirmed, on its way to the customer
Shown in Romanian. It’s the actual message your Romanian customers receive.
You don’t start from zero with every customer.
Bouncer doesn’t learn from a single store, but from an entire network. What one store runs into today can help the others tomorrow.
History that counts
If a customer has refused parcels before, Bouncer factors that signal in before you ship the order.
An edge from day one
Bouncer doesn’t only learn from your orders; it uses network signals to spot risky orders faster.
No store ever sees another store’s customers, orders, or name.
Customer data stays private.
No personal data in the network
Bouncer never shares phone numbers, emails, names, or addresses between stores. The network uses only risk signals.
Stored in the European Union
Data is processed and stored in the EU, not moved into opaque or hard-to-control systems.
Customer deleted on request
If a customer asks to have their data removed, you can do it fast. Their history is anonymised.
Let’s stop the parcels that come back.
Bouncer is in private testing with a limited number of stores. Leave us your store address and we’ll connect it together. You start in observe mode and turn on automations only when you’re ready.
You start in observe mode.
White-glove onboarding · pricing set by your order volume