#281140/100Shipped
Cluj-NapocaRON 249
Returning · 12 delivered, 0 refused
Bouncer scores every cash-on-delivery order before it ships and stops the parcels that would come back.
#2811533/100WhatsApp confirm
BacăuRON 312
New customer · no history in the network
#2811858/100Tagged
ConstanțaRON 524
1 refusal in 4 orders · reputation to watch
#2811686/100Auto-cancelled
Bucharest S5RON 379
6 of 8 refused, across 3 stores in the network
#281140/100Shipped
Cluj-NapocaRON 249
Returning · 12 delivered, 0 refused
#2811533/100WhatsApp confirm
BacăuRON 312
New customer · no history in the networkLearned rule: over 3× average value → 93% refused
#2811858/100Tagged
ConstanțaRON 524
1 refusal in 4 orders · reputation to watchLearned rule: over 3× average valueLearned rule: orders between 13:00–15:00
#2811686/100Auto-cancelled
Bucharest S5RON 379
6 of 8 refused, across 3 stores in the networkLearned rule: postcode 05 → 93% refusedLearned rule: phone prefix 0755 → 82% refused
Getting parcels refused? Bouncer brings your refusal rate down.
-%
of Romanian online orders are cash on delivery
Pay-on-delivery dominates Romanian e-commerce. You can’t drop it without cutting your own sales.
~%
COD return rate, versus 4–5% for prepaid
The customer risks nothing by refusing. You pay the courier both ways, the packaging, and the stock locked in transit.
< sec
to a verdict, before fulfilment
Bouncer scores the order the moment it comes in, before you print the label or book the courier.
Sources: ARMO (Romanian Association of Online Stores) via Paysera; E-commerce Germany News, 2025.
Not every order should be treated the same.
Score 0–100
Bouncer scores orders from 0 to 100 and automatically applies the right action.
Bouncer console
What Bouncer does
Ships immediately
Bouncer stays out of the way. Your trusted customers notice no difference.
Example order
#28114Cluj-Napoca0
0100
You start in observe mode: Bouncer scores every order but cancels nothing.
Your customer confirms on WhatsApp.
- 01The message goes out automatically after the order, at a time you choose.
- 02The customer replies YES to confirm or NO to cancel.
- 03No reply, and the order never goes to the courier.
14:02
YYour Storebusiness account
Today
Message
Y
Search chat…
B+40 7•• ••• 11514:09DA
C+40 7•• ••• 11413:52DA
B+40 7•• ••• 11613:20No reply1
C+40 7•• ••• 11812:41DA
B+40 7•• ••• 115awaiting confirmation
Messages are end-to-end encrypted.
Today
Message
Shown in Romanian. It’s the actual message your Romanian customers receive.
You don’t start from zero with every customer.
Bouncer doesn’t learn from a single store, but from an entire network. What one store runs into today can help the others tomorrow.
History that countsacross the network
If a customer has refused parcels before, Bouncer factors that signal in before you ship the order.
An edge from day oneno learning period
You don’t wait months of orders to get a model. Network signals work from your very first order.
Every refusal teaches the networkcontinuous
Every delivery outcome goes back into the model. What one store runs into today helps the others tomorrow.
Signals only, never identitieshashes, not data
No store ever sees another store’s customers, orders, or name. What travels the network is scores and signals — never phone numbers, emails, or addresses.
Customer data stays private.
No personal data in the network
Bouncer never shares phone numbers, emails, names, or addresses between stores. The network uses only risk signals.
Stored in the European Union
Data is processed and stored in the EU, not moved into opaque or hard-to-control systems.
Customer deleted on request
If a customer asks to have their data removed, you can do it fast. Their history is anonymised.